Blog
Practical observations on choosing software, improving operations, and helping teams take ownership of their technology.
We are preparing the articles below. Each will examine a common business systems decision and the questions worth asking before making it.
Spreadsheets often take on responsibilities beyond the task they were created for. This article examines the signs that one has become essential to operations, the risks that follow, and how to decide whether it needs better controls or a different home.
Before committing to a replacement, it helps to establish why the current software is falling short. A review of workflows, configuration, integrations, and user requirements can reveal what a new system actually needs to solve.
The gap between a booking, an approval, and an invoice is often filled by someone copying information or chasing an update. This article looks at those handoffs and how to identify the connections an operation needs.
Replacing everything at once can introduce more change than an organisation is ready to manage. This article explores how to assess what can stay, identify the parts that need attention, and plan improvements in workable stages.
A team needs to understand how its systems work and when to ask for help. This article considers the role of documentation, guided practice, and technical coaching in preparing people to operate and develop their technology.
